All about Vodafone Pro Broadband
Vodafone is known for its great value packages, with some of the cheapest fibre optic broadband deals around. But if you’re looking to get more out of your broadband service, it also offers Pro Broadband, which promises even greater reliability and connectivity for those who need an unbreakable broadband connection.
So what is Pro Broadband? What does it include? Read on to find out everything you need to know.
What is Vodafone Pro Broadband? What do I get with a Pro deal?
Vodafone Pro Broadband is a premium broadband package that includes extra features you won’t find on a regular Vodafone fibre broadband deal.
Ultrafast and gigabit fibre optic broadband
All Vodafone Pro packages include fast fibre optic broadband.
Most homes will be able to get the superfast deals using a standard BT telephone line, but in some locations, you’ll have the option of incredible ultrafast and gigabit internet.
Vodafone Pro offers the following speeds:
- Vodafone Pro Superfast: 38Mb, 67Mb, or 100Mb.
- Vodafone Pro Ultrafast: 200Mb & 500Mb
- Vodafone Pro Gigafast: 910Mb
Superfast is available with regular Vodafone broadband deals which start from less than £25 per month, ideal if you just want a great value broadband package that doesn’t skimp on speed. But if you need ultrafast or gigabit broadband you have to go with Vodafone Pro, as these are exclusive to Pro customers.
4G broadband back-up
The Vodafone Pro hybrid hub includes a 4G dongle that kicks in automatically if the fibre optic line loses connectivity, ensuring you’ll stay connected in the unlikely event your broadband line goes down.
Wi-Fi guarantee and free Wi-Fi boosters
All Vodafone Pro packages have a Wi-Fi guarantee: get reliable Wi-Fi in every room, or cancel your contract without penalty. A free booster is included, and you can get up to three more to extend coverage if required.
Dedicated support team
Vodafone Pro customers get their own tech support team. The WiFi Xperts are there to help with any technical problems you might have with the broadband or Wi-Fi. Lines are open 9am to 9pm Monday to Friday and 8am to 8pm at the weekend.
Free security software
A 12 month subscription to Norton 360 Premium anti-virus is bundled with Vodafone Pro, with a license for protecting up to ten devices.
Free fibre upgrade
Upgrade to ultrafast or gigabit fibre if Fibre To The Premises (FTTP) becomes available to your home during your Vodafone Pro contract, for no extra cost. You won’t pay an early cancellation fee, and the monthly price will stay the same.
Free Apple TV 4K, Apple TV+, anytime calls, and price promise with Pro Xtra
Upgrade your Vodafone Pro to Pro Xtra to get the following benefits on top of all the other Pro features:
- Free Apple TV 4K streaming box.
- 12-month subscription to Apple TV+
- Inclusive anytime calls to landlines and mobile numbers.
- No in-contract price rises, so your monthly subscription will never change during the minimum contract term.
Can I get Vodafone Pro in my area? How do I get it?
You must be in a fibre optic broadband area to get Vodafone Pro (or any other Vodafone broadband service). The good news is that a majority of homes now have fibre.
To find out if you can get Vodafone Pro, enter a postcode into the comparison table at the top of this page.
Most will be able to get at least Vodafone Pro Superfast 1 or Pro Superfast 2, which have an average speed of 35Mb and 63Mb.
Some locations will also have the option of much quicker Ultrafast and Gigafast services, with download speeds up to 900Mb. Coverage for these packages is currently more limited than Superfast, but as mentioned above, you can take advantage of a free upgrade if they become available later.
To get Vodafone Pro, start by entering your postcode to check availability. Then, click ‘Go’ to visit Vodafone and follow the instructions to sign up. Installation typically takes around 14 working days.
If you are switching from another Openreach (BT line) network provider such as TalkTalk, EE, or BT itself, then Vodafone will notify your old ISP; if not, you will need to tell them yourself. Read our guide to switching broadband to learn more.