- Wide range of broadband packages you can bundle with phone, TV and mobile options
- BT's fibre optic broadband service Infinity available in some areas
- Pay one year in advance to save money on your line rental
- Under BT's standard terms prices may rise during your minimum contract term; you will then be able to end your contract without any fees.
Best selling deals from BT:
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Broadband Genie Home Broadband Awards
Some mixed results for BT in the 2016 Home Broadband Survey.
Once again the provider came second for speed with an average 21.99Mb download. It was also the winner of the Best Router award, with BT customers being the most chuffed with their Home Hub.
However BT was lagging behind in other areas, particularly customer care and value.
Who are BT?
It's the biggest fixed-line broadband provider by user numbers, its 'Home Hub' wireless router is well regarded, and it offers a good variety of products - everything from a straight broadband deal to offers including mobile phones, mobile broadband dongles and television services. And with the introduction of BT Sport in 2013 the firm is now competing directly with premium TV providers.
BT's ADSL footprint covers the vast majority of UK homes and businesses and offers speeds up to 17Mb. And fibre broadband is now available to more than 25 million premises with the choice of two speed tiers - Infinity 1 at up to 52Mb and Infinity 2 offering up to 76Mb.
As you might expect from such a big company, some customers find the left hand doesn't know what the right hand is doing, but it does offer 24/7 customer services and technical support, with premium options also available.
BT claims to be the world's oldest communications company, dating back to the Electric Telegraph Company of 1846. British Telecom (as it was known) was formerly part of the Post Office - then a government department - but became a plc in 1984. It now has more than 7 million subscribers (including Plusnet, which it owns) to its BT Broadband products.